I love Social Media.
"Sometime between 7am and 3pm, Saturday 20th" they said.
Our internet connection has been dreadful of late and the multi national involved had responded to my wife's Facebook plea for a better connection - they were coming to replace external cabling leading to the house.
Yesterday we waited, and we waited. Nothing happened.
For Rory D Grant, 'the hour of social media' had arrived. I would shame Telstra into action. I took to their Facebook page and unleashed my displeasure, I ranted, I raved, I demanded and disparaged in equal measure. Bloodied and beaten they responded timidly, cowed, beaten. There it was on Facebook for all to see - a groveling apology was offered and the contacts proffered to rectify what was in their own words a 'let down'. Would I forgive them though?
Pleased at what I had achieved using social media I triumphantly looked across the sitting room at my wife. "I did it darlin', the bastards are sorry they ever let us down, they've grovelled and will re-arrange for their engineers to come out. I love how they respond so quickly when you hang out their dirty laundry in public. Rory D Grant 1 Telstra 0 ."
"Telstra?" My wife piped up.
My wife shook her head, "We're not waiting on Telstra Rory, we're waiting on Energex...."
I hate social media.